:root{--blue:#2b86b8;--blue-dark:#1e638a;--blue-soft:#e8f3f9;--gold:#f2b91b;--gold-dark:#c99100;--ink:#163a59;--text:#334e68;--muted:#6b7f93;--bg:#f6f9fb;--white:#fff;--border:#dce6ee;--danger:#b42318;--success:#157347;--shadow:0 12px 35px rgba(22,58,89,.09)}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--text);background:var(--bg)}a{color:var(--blue-dark);text-decoration:none}a:hover{text-decoration:none;color:var(--blue)}img{max-width:100%}.container{width:min(1180px,calc(100% - 32px));margin:auto}.site-header{background:#fff;border-bottom:1px solid var(--border);position:sticky;top:0;z-index:30}.nav-wrap{display:flex;align-items:center;justify-content:space-between;min-height:88px;gap:24px}.brand img{width:210px;height:68px;object-fit:contain;object-position:left center}.site-nav{display:flex;align-items:center;gap:18px;font-weight:650}.site-nav a{color:var(--ink)}.nav-toggle{display:none;border:0;background:var(--blue-soft);font-size:24px;padding:9px 12px;border-radius:10px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--blue);color:#fff!important;border:0;border-radius:12px;padding:12px 18px;font-weight:750;cursor:pointer;box-shadow:0 5px 14px rgba(43,134,184,.18)}.btn:hover{background:var(--blue-dark)}.btn-gold{background:var(--gold);color:var(--ink)!important}.btn-gold:hover{background:#dfa700}.btn-light{background:#fff;color:var(--blue-dark)!important;border:1px solid var(--border);box-shadow:none}.btn-danger{background:#c83d32}.btn-small{padding:9px 13px;border-radius:10px}.hero{background:linear-gradient(130deg,#fff 18%,#eaf6fb 65%,#fff5d7);padding:64px 0 52px;border-bottom:1px solid var(--border)}.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:52px;align-items:center}.hero-logo{background:#fff;border-radius:26px;padding:28px;box-shadow:var(--shadow)}.hero h1{font-size:clamp(36px,5vw,64px);line-height:1.03;color:var(--ink);margin:12px 0 20px;letter-spacing:-.03em}.hero p{font-size:19px;line-height:1.65;max-width:680px}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.16em;color:var(--blue-dark);font-weight:850}.hero-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}.section{padding:58px 0}.section-title{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:24px}.section-title h2{font-size:32px;margin:4px 0;color:var(--ink)}.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.card{background:#fff;border:1px solid var(--border);border-radius:18px;padding:22px;box-shadow:0 7px 24px rgba(22,58,89,.05)}.card h2,.card h3{color:var(--ink);margin-top:0}.activity-card .tag,.tag{display:inline-flex;background:var(--blue-soft);color:var(--blue-dark);border-radius:999px;padding:6px 10px;font-size:12px;font-weight:800}.meta{display:flex;flex-direction:column;gap:7px;color:var(--muted);font-size:14px;margin:14px 0 20px}.feature-card{padding:28px}.feature-icon{font-size:34px;margin-bottom:12px}.cta{background:var(--ink);color:#fff;border-radius:26px;padding:38px;display:flex;align-items:center;justify-content:space-between;gap:30px}.cta h2{color:#fff;margin:0 0 8px}.site-footer{background:#fff;border-top:1px solid var(--border);padding:32px 0;margin-top:50px}.footer-grid{display:flex;justify-content:space-between;gap:30px}.form-shell{width:min(920px,calc(100% - 28px));margin:34px auto}.form-card{background:#fff;border:1px solid var(--border);border-radius:22px;padding:28px;box-shadow:var(--shadow)}.form-card h1{color:var(--ink)}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:17px}.field{display:flex;flex-direction:column;gap:7px}.field.full{grid-column:1/-1}.field label{font-weight:720;color:var(--ink)}input,select,textarea{width:100%;border:1px solid #cdd9e3;border-radius:11px;padding:11px 12px;font:inherit;background:#fff;color:var(--text)}textarea{min-height:100px;resize:vertical}.checks{display:flex;flex-wrap:wrap;gap:10px}.check{display:flex;align-items:center;gap:8px;background:var(--blue-soft);border-radius:10px;padding:9px 12px}.check input{width:auto}.fieldset{border:1px solid var(--border);border-radius:16px;padding:18px;margin:20px 0}.fieldset legend{padding:0 8px;font-weight:850;color:var(--ink)}.form-step{display:none}.form-step.active{display:block}.stepbar{display:flex;gap:6px;margin:18px 0}.stepbar span{height:6px;flex:1;background:#e7eef4;border-radius:999px}.stepbar span.on{background:var(--gold)}.form-actions{display:flex;justify-content:space-between;gap:10px;margin-top:20px}.alert{padding:13px 16px;border-radius:12px;margin:18px 0;border:1px solid}.alert-success{background:#edf8f2;color:#146c43;border-color:#b7dfc8}.alert-warning{background:#fff8e5;color:#8a6100;border-color:#f2da91}.alert-danger{background:#fff0ef;color:#a12d26;border-color:#f0b9b5}.alert-info{background:#eef7fc;color:#205c7c;border-color:#bddced}.privacy-box{background:#f8fbfd;border-left:4px solid var(--blue);padding:14px 16px;border-radius:8px;margin:15px 0}.admin-body{background:#f4f7f9}.admin-top{height:72px;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 22px;position:sticky;top:0;z-index:40}.admin-brand{display:flex;align-items:center;gap:12px;color:var(--ink);font-weight:850}.admin-brand img{width:82px;height:52px;object-fit:contain}.admin-user{display:flex;gap:18px;align-items:center;font-size:14px}.admin-shell{display:grid;grid-template-columns:245px 1fr;min-height:calc(100vh - 72px)}.sidebar{background:#173a59;padding:20px 14px}.sidebar nav{display:flex;flex-direction:column;gap:5px}.sidebar a{color:#eaf3f8;padding:11px 12px;border-radius:9px}.sidebar a:hover{background:rgba(255,255,255,.09)}.sidebar-toggle{display:none}.admin-content{padding:28px;overflow:auto}.page-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.page-head h1{color:var(--ink);font-size:32px;margin:4px 0}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:22px}.kpi{background:#fff;border:1px solid var(--border);border-radius:16px;padding:20px}.kpi .num{font-size:34px;font-weight:850;color:var(--ink)}.kpi .label{font-size:13px;color:var(--muted)}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:16px}.search{display:flex;gap:8px;flex:1}.search input{max-width:420px}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--border);border-radius:16px}table{width:100%;border-collapse:collapse}th,td{padding:12px 13px;border-bottom:1px solid #edf2f5;text-align:left;white-space:nowrap}th{background:#f5f9fb;color:var(--ink);font-size:13px}td{font-size:14px}.muted{color:var(--muted)}.pill{display:inline-flex;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:750;background:#eef4f8;color:#31566f}.pill-success{background:#e8f6ee;color:#17663e}.pill-warning{background:#fff4d6;color:#8a6000}.pill-danger{background:#fdebea;color:#a52a24}.tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}.tab{padding:9px 12px;background:#fff;border:1px solid var(--border);border-radius:10px}.info-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.info-item{background:#f7fafc;border-radius:12px;padding:12px}.info-item b{display:block;color:var(--ink);font-size:12px;text-transform:uppercase;letter-spacing:.04em;margin-bottom:5px}.qr-card{text-align:center}.qr-card img{width:220px;height:220px;border:10px solid #fff;box-shadow:0 5px 20px rgba(0,0,0,.08)}.calendar-list{display:grid;gap:14px}.calendar-item{display:grid;grid-template-columns:90px 1fr auto;gap:18px;align-items:center;background:#fff;border:1px solid var(--border);border-radius:16px;padding:16px}.calendar-date{text-align:center;background:var(--blue-soft);padding:12px;border-radius:12px;color:var(--ink)}.calendar-date strong{display:block;font-size:26px}.install-app{position:fixed;right:18px;bottom:18px;z-index:80;border:0;border-radius:999px;background:var(--gold);color:var(--ink);font-weight:850;padding:12px 17px;box-shadow:var(--shadow);cursor:pointer}.login-page{min-height:100vh;display:grid;place-items:center;background:linear-gradient(140deg,#edf8fd,#fff8df)}.login-card{width:min(440px,calc(100% - 28px));background:#fff;padding:28px;border-radius:22px;box-shadow:var(--shadow);border:1px solid var(--border)}.login-card .logo{height:130px;display:block;margin:0 auto 18px}.small{font-size:12px}.text-right{text-align:right}.mt{margin-top:18px}.mb{margin-bottom:18px}.w100{width:100%}@media(max-width:1000px){.site-nav{display:none;position:absolute;top:88px;left:0;right:0;background:#fff;padding:18px 22px;border-bottom:1px solid var(--border);flex-direction:column;align-items:flex-start}.site-nav.open{display:flex}.nav-toggle{display:block}.hero-grid{grid-template-columns:1fr}.grid-3{grid-template-columns:1fr 1fr}.kpi-grid{grid-template-columns:1fr 1fr}.admin-shell{grid-template-columns:1fr}.sidebar{padding:10px}.sidebar-toggle{display:block;width:100%;background:transparent;color:#fff;border:1px solid rgba(255,255,255,.2);border-radius:9px;padding:10px;text-align:left}.sidebar nav{display:none}.sidebar nav.open{display:flex;margin-top:8px}}@media(max-width:700px){.container{width:min(100% - 22px,1180px)}.brand img{width:160px}.hero{padding:38px 0}.hero h1{font-size:39px}.grid-3,.form-grid,.info-grid,.kpi-grid{grid-template-columns:1fr}.cta,.footer-grid{flex-direction:column;align-items:flex-start}.form-card{padding:19px}.admin-content{padding:18px 12px}.calendar-item{grid-template-columns:70px 1fr}.calendar-item>.btn{grid-column:1/-1}.admin-user span{display:none}}

.kpi-grid-5{grid-template-columns:repeat(5,1fr)}.kpi-grid-6{grid-template-columns:repeat(6,1fr)}
.bar-row{display:grid;grid-template-columns:minmax(120px,1fr) 2fr 44px;align-items:center;gap:12px;margin:12px 0}.bar-track{height:10px;background:#e9f0f5;border-radius:999px;overflow:hidden}.bar-track i{display:block;height:100%;background:linear-gradient(90deg,var(--blue),var(--gold));border-radius:999px}.dynamic-heading{padding-top:8px;border-bottom:1px solid var(--border);margin-top:10px}.response-list{display:grid;gap:0}.response-row{padding:15px 0;border-bottom:1px solid var(--border)}.response-row>b{display:block;color:var(--ink);margin-bottom:6px}.link-button{border:0;background:transparent;color:var(--blue-dark);cursor:pointer;padding:0;font:inherit}.secure-link-text{overflow-wrap:anywhere}.card details summary{cursor:pointer;color:var(--ink)}
@media(max-width:1100px){.kpi-grid-5,.kpi-grid-6{grid-template-columns:repeat(3,1fr)}}@media(max-width:700px){.kpi-grid-5,.kpi-grid-6{grid-template-columns:1fr 1fr}.bar-row{grid-template-columns:110px 1fr 36px}}

.text-danger{color:#a52a24}.sale-total{font-size:28px;font-weight:850;color:var(--ink)}@media print{.sidebar,.admin-top,.page-head,.toolbar,.install-app{display:none!important}.admin-shell{display:block}.admin-content{padding:0}.card{box-shadow:none;border:1px solid #ddd}}

/* Bloque 7 · Inteligencia de Negocios */
.bi-tabs .tab.active{background:var(--blue);color:#fff;border-color:var(--blue)}
.kpi-note{margin-top:6px;font-size:12px;color:var(--muted)}
.section-title.compact{margin-bottom:10px}.section-title.compact h2{font-size:22px}
.mini-columns{display:flex;align-items:flex-end;gap:8px;height:180px;padding-top:18px;overflow-x:auto}.mini-col{min-width:34px;flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:4px;height:100%}.mini-col-value{width:72%;max-width:28px;min-height:4px;background:linear-gradient(180deg,var(--gold),var(--blue));border-radius:8px 8px 3px 3px}.mini-col b{font-size:11px;color:var(--ink)}.mini-col span{font-size:10px;color:var(--muted)}
.metric-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:11px 0;border-bottom:1px solid var(--border)}.metric-row:last-child{border-bottom:0}.metric-row>div{min-width:0}.metric-row b{display:block;color:var(--ink);white-space:normal}.metric-row span{font-size:12px;color:var(--muted);display:block;margin-top:3px}.metric-row strong{white-space:nowrap;color:var(--ink)}.metric-row small{font-weight:600;color:var(--muted)}
.insight-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.insight-grid>div{background:#f7fafc;border:1px solid var(--border);border-radius:14px;padding:16px}.insight-grid b{color:var(--ink)}.insight-grid p{margin:7px 0 0;line-height:1.5}.row-actions{display:flex;gap:6px;align-items:center}.inline-form{display:inline}.text-success{color:var(--success)}
@media(max-width:900px){.insight-grid{grid-template-columns:1fr}.mini-col{min-width:30px}.bi-tabs{overflow:auto;flex-wrap:nowrap;padding-bottom:4px}.bi-tabs .tab{white-space:nowrap}}


/* Bloque 8 · Formaciones */
.training-public-grid,.training-dashboard-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.training-public-card,.training-dashboard-card{display:block;color:inherit}.training-cover{width:100%;height:180px;object-fit:cover;border-radius:14px;margin-bottom:15px}.training-module-list{display:grid;gap:10px}.training-module-card{display:grid;grid-template-columns:42px 1fr;align-items:center;gap:12px;background:#f7fafc;border:1px solid var(--border);border-radius:13px;padding:13px;color:inherit}.training-module-card:hover{border-color:var(--blue)}.training-module-card span:not(.training-index){display:block;color:var(--muted);font-size:12px;margin-top:3px}.training-index{width:36px;height:36px;border-radius:50%;background:var(--blue-soft);display:grid;place-items:center;font-weight:850;color:var(--ink)}.progress-line{height:9px;background:#e7eef4;border-radius:999px;overflow:hidden;margin:8px 0}.progress-line i{display:block;height:100%;background:linear-gradient(90deg,var(--blue),var(--gold));border-radius:999px}.training-progress-big b{font-size:32px;color:var(--ink)}.training-progress-big span{font-size:13px;color:var(--muted)}.lesson-list{display:grid;gap:9px}.lesson-row{display:grid;grid-template-columns:42px 1fr auto;gap:12px;align-items:center;padding:12px;border:1px solid var(--border);border-radius:12px}.lesson-row.locked{opacity:.58;background:#f7fafc}.lesson-row span{display:block;font-size:12px;color:var(--muted);margin-top:3px}.lesson-state{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--blue-soft);font-weight:900;color:var(--ink)}.video-wrap{position:relative;padding-bottom:56.25%;height:0;overflow:hidden;border-radius:16px;background:#000;margin:20px 0}.video-wrap iframe{position:absolute;inset:0;width:100%;height:100%;border:0}.training-reading{font-size:16px;line-height:1.8;background:#fbfcfd;border:1px solid var(--border);border-radius:15px;padding:22px;margin:18px 0;white-space:normal}.lead-small{font-size:17px;line-height:1.7}.question-admin{border:1px solid var(--border);border-radius:14px;padding:16px;margin:14px 0}.certificate-card{max-width:920px;margin:auto;text-align:center;background:#fff;border:8px double #d4af37;border-radius:8px;padding:48px;box-shadow:var(--shadow)}.certificate-card>img:first-child{max-width:230px;max-height:150px;object-fit:contain}.certificate-card h1{font-family:Georgia,serif;font-size:42px;color:var(--ink)}.certificate-card h2{font-family:Georgia,serif;font-size:36px;color:var(--blue-dark)}.certificate-card h3{font-size:25px;color:var(--ink)}.certificate-code{margin-top:28px;font-weight:800}.certificate-qr{width:150px;height:150px;margin:10px auto;display:block}.training-hero{background:linear-gradient(140deg,#edf8fd,#fff9e7)}
@media(max-width:900px){.training-public-grid,.training-dashboard-grid{grid-template-columns:1fr 1fr}.lesson-row{grid-template-columns:36px 1fr}.lesson-row>.btn,.lesson-row>.pill{grid-column:2}}@media(max-width:650px){.training-public-grid,.training-dashboard-grid{grid-template-columns:1fr}.certificate-card{padding:25px 16px}.certificate-card h1{font-size:30px}.certificate-card h2{font-size:28px}}@media print{.certificate-card{box-shadow:none;border-color:#999}.no-print,.site-header,.site-footer{display:none!important}}

/* Bloque 9 · Mi Centro y Centro de avisos */
.nav-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--gold);color:var(--ink);font-size:11px;font-weight:900;margin-left:3px}.member-body{background:#f5f9fb}.member-main{min-height:calc(100vh - 180px)}.member-header .site-nav{gap:14px}.member-hero{background:linear-gradient(135deg,#eef9fe 0%,#fff 58%,#fff8df 100%);border-bottom:1px solid var(--border);padding:44px 0}.member-hero-grid{display:grid;grid-template-columns:1.4fr .6fr;gap:28px;align-items:center}.member-hero h1{font-size:clamp(34px,5vw,52px);color:var(--ink);margin:7px 0 12px}.member-hero p{font-size:17px;line-height:1.65;max-width:720px}.member-profile-card{display:flex;align-items:center;gap:18px;background:#fff;border:1px solid var(--border);border-radius:20px;padding:20px;box-shadow:var(--shadow)}.profile-ring{--pct:0;width:92px;height:92px;border-radius:50%;display:grid;place-items:center;background:conic-gradient(var(--blue) calc(var(--pct)*1%),#e6eef3 0);position:relative;flex:0 0 auto}.profile-ring:before{content:"";position:absolute;width:70px;height:70px;border-radius:50%;background:#fff}.profile-ring span{position:relative;font-weight:900;color:var(--ink)}.profile-mini{display:flex;align-items:baseline;gap:7px;background:var(--blue-soft);padding:10px 14px;border-radius:13px}.profile-mini b{font-size:26px;color:var(--ink)}.profile-mini span{font-size:12px;color:var(--muted)}.member-section{padding-top:30px}.member-dashboard-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:18px}.member-list{display:grid;gap:8px}.member-list-item{display:grid;grid-template-columns:58px 1fr auto;align-items:center;gap:12px;padding:10px;border-radius:13px;color:inherit}.member-list-item:hover{background:#f5f9fb}.member-list-item.simple{grid-template-columns:38px 1fr auto}.member-list-item small,.member-training-row small{display:block;color:var(--muted);margin-top:4px}.member-date{background:var(--blue-soft);border-radius:11px;text-align:center;padding:7px;color:var(--ink);font-size:10px}.member-date b{display:block;font-size:22px;line-height:1}.member-training-row{display:grid;gap:6px;padding:10px;border-radius:12px;color:inherit}.member-training-row:hover{background:#f5f9fb}.notification-mini-list{display:grid;gap:7px}.notification-mini{display:grid;grid-template-columns:10px 1fr;gap:10px;padding:10px;border-radius:12px;color:inherit}.notification-mini:hover{background:#f5f9fb}.notification-mini.unread{background:#fff9e8}.notification-mini small{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:var(--muted);margin-top:4px}.notification-dot{width:8px;height:8px;border-radius:50%;background:#cdd8e1;margin-top:6px}.notification-mini.unread .notification-dot{background:var(--gold)}.member-help{display:flex;align-items:center;justify-content:space-between;gap:25px}.notification-list{display:grid;gap:14px}.notification-card{display:grid;grid-template-columns:52px 1fr;gap:16px}.notification-card.unread{border-left:5px solid var(--gold);background:#fffdf6}.notification-icon{width:48px;height:48px;display:grid;place-items:center;border-radius:14px;background:var(--blue-soft);font-size:24px}.notification-content h2{margin:7px 0 4px;font-size:20px}.notification-content p{line-height:1.6}.notification-content .toolbar{align-items:flex-start}.member-body .training-dashboard-grid{grid-template-columns:repeat(3,1fr)}
@media(max-width:900px){.member-hero-grid,.member-dashboard-grid{grid-template-columns:1fr}.member-profile-card{max-width:420px}.member-help{align-items:flex-start;flex-direction:column}.member-body .training-dashboard-grid{grid-template-columns:1fr 1fr}}
@media(max-width:650px){.member-body .training-dashboard-grid{grid-template-columns:1fr}.notification-card{grid-template-columns:40px 1fr}.notification-icon{width:38px;height:38px;font-size:19px}.member-list-item{grid-template-columns:52px 1fr}.member-list-item>span:last-child{display:none}}


/* Bloque 10 · Calidad de Datos */
.dq-compare-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.dq-field{display:grid;grid-template-columns:145px 1fr;gap:12px;padding:10px 8px;border-bottom:1px solid var(--border);border-radius:8px}.dq-field b{color:var(--ink);font-size:12px}.dq-field.different{background:#fff8e5}.dq-field.different b:after{content:" · diferente";color:#8a6100;font-weight:600}.tabs .tab.active{background:var(--blue);color:#fff;border-color:var(--blue)}
@media(max-width:850px){.dq-compare-grid{grid-template-columns:1fr}.dq-field{grid-template-columns:120px 1fr}}

/* Bloque 11 · Seguridad, Auditoría y Respaldos */
.container-narrow{width:min(1050px,calc(100% - 32px));margin:0 auto}.quick-links{display:flex;gap:10px;flex-wrap:wrap}.audit-meta{max-width:620px;white-space:pre-wrap;overflow-wrap:anywhere;background:#f7fafc;border:1px solid var(--border);border-radius:10px;padding:10px;font-size:12px;line-height:1.45}.security-device{max-width:420px;white-space:normal}.card code{overflow-wrap:anywhere}.admin-user a{white-space:nowrap}
@media(max-width:700px){.container-narrow{width:min(100% - 20px,1050px)}.quick-links .btn{width:100%}}


/* Bloque 12 · Encuestas y embudo */
.rating-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:8px;max-width:520px}.rating-option{position:relative}.rating-option input{position:absolute;opacity:0;pointer-events:none}.rating-option span{display:grid;place-items:center;min-height:54px;border:1px solid var(--border);border-radius:13px;background:#fff;font-weight:900;color:var(--ink);cursor:pointer}.rating-option input:checked+span{background:var(--gold);border-color:#d9a600;box-shadow:0 0 0 2px rgba(242,185,27,.18)}.survey-question{padding:18px 0;border-bottom:1px solid var(--border)}.survey-question:last-child{border-bottom:0}.survey-question>label:first-child{display:block;font-weight:800;color:var(--ink);margin-bottom:10px}.survey-scale-help{display:flex;justify-content:space-between;max-width:520px;font-size:11px;color:var(--muted);margin-top:5px}.funnel-wrap{display:grid;gap:10px;max-width:900px;margin:auto}.funnel-stage{display:grid;grid-template-columns:minmax(200px,1fr) 2.2fr 90px;gap:14px;align-items:center}.funnel-bar{height:38px;background:#eaf1f5;border-radius:12px;overflow:hidden}.funnel-bar i{display:block;height:100%;min-width:3px;background:linear-gradient(90deg,var(--blue),var(--gold));border-radius:12px}.funnel-stage strong{text-align:right;color:var(--ink)}.survey-comment{white-space:normal;min-width:260px;max-width:480px;line-height:1.45}.score-stars{letter-spacing:2px;color:#d39d00;font-weight:900}
@media(max-width:700px){.funnel-stage{grid-template-columns:1fr 70px}.funnel-bar{grid-column:1/-1;grid-row:2}.rating-grid{grid-template-columns:repeat(5,1fr)}.rating-option span{min-height:48px}}

/* Bloque 13 · Documentos institucionales, carnets y constancias */
.document-print-body{background:#eef3f6;padding:28px;color:var(--ink)}.document-actions{width:min(920px,100%);margin:0 auto 18px;display:flex;gap:10px;align-items:flex-start;justify-content:space-between;flex-wrap:wrap}.institutional-sheet{width:min(850px,100%);min-height:1060px;margin:0 auto;background:#fff;border:1px solid #d8e1e8;box-shadow:0 18px 50px rgba(20,52,76,.15);padding:54px 64px;position:relative;display:flex;flex-direction:column}.receipt-sheet{min-height:900px}.doc-letterhead{display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:2px solid var(--gold);padding-bottom:18px}.doc-letterhead img{width:180px;max-height:105px;object-fit:contain}.doc-letterhead div{text-align:right}.doc-letterhead strong{display:block;font-family:Georgia,serif;font-size:21px}.doc-letterhead span{display:block;color:var(--muted);font-size:12px;margin-top:4px}.doc-center{text-align:center;padding:58px 0 22px}.doc-center h1{font-family:Georgia,serif;font-size:38px;margin:8px 0 24px;color:var(--ink)}.doc-center h2{font-family:Georgia,serif;font-size:34px;color:var(--blue-dark);margin:16px 0}.doc-lead{font-size:19px;line-height:1.8;max-width:680px;margin:22px auto}.doc-number{font-family:monospace;font-weight:800;letter-spacing:1px;color:var(--muted)}.doc-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px;margin:30px 0}.doc-fields>div{border-bottom:1px solid var(--border);padding:10px 0;display:grid;gap:4px}.doc-fields .wide{grid-column:1/-1}.doc-fields b{font-size:11px;text-transform:uppercase;letter-spacing:.7px;color:var(--muted)}.doc-fields span{font-size:16px}.receipt-amount{font-size:46px;font-weight:900;text-align:center;color:var(--blue-dark);margin:10px 0}.doc-signature-area{margin-top:auto;display:grid;grid-template-columns:1fr 190px;gap:60px;align-items:end;padding-top:45px}.doc-signature-line{text-align:center;border-top:1px solid #506576;padding-top:10px;min-height:55px}.doc-signature-line b,.doc-signature-line span{display:block}.doc-signature-line span{font-size:12px;color:var(--muted);margin-top:4px}.doc-verify{text-align:center}.doc-verify img{width:120px;height:120px;display:block;margin:auto}.doc-verify span{font-size:10px;color:var(--muted)}.doc-footer{border-top:1px solid var(--border);margin-top:26px;padding-top:10px;display:flex;justify-content:space-between;gap:16px;color:var(--muted);font-size:10px}.doc-revoked{position:absolute;inset:42% 0 auto;transform:rotate(-18deg);text-align:center;font-size:54px;font-weight:900;color:rgba(175,0,0,.18);letter-spacing:5px;z-index:2;pointer-events:none}.document-revoke-note{width:min(850px,100%);margin:16px auto;background:#fff3f3;border:1px solid #efcaca;border-radius:12px;padding:14px}.verification-card{background:#fff;border:1px solid var(--border);border-radius:20px;padding:34px;text-align:center;box-shadow:var(--shadow)}.verification-card>img:first-child{max-width:220px;max-height:140px;object-fit:contain}.verification-card .info-grid{text-align:left;margin-top:22px}.credential-print-wrap{width:min(900px,100%);margin:auto;display:grid;grid-template-columns:1fr 1fr;gap:24px;justify-content:center}.server-card-front,.server-card-back{aspect-ratio:1.586/1;background:#fff;border-radius:20px;box-shadow:0 16px 40px rgba(20,52,76,.18);border:1px solid #d8e1e8;padding:26px;position:relative;overflow:hidden}.server-card-front:after{content:"";position:absolute;right:-80px;bottom:-100px;width:250px;height:250px;border-radius:50%;background:rgba(242,185,27,.12)}.server-card-top{display:flex;align-items:center;gap:13px}.server-card-top img{width:88px;height:62px;object-fit:contain}.server-card-top b{display:block;font-family:Georgia,serif;font-size:18px}.server-card-top span{font-size:11px;color:var(--muted)}.server-card-title{margin:20px 0 12px;color:var(--blue-dark);font-weight:900;letter-spacing:1.2px;font-size:12px}.server-card-front h1{font-size:26px;line-height:1.15;margin:0 0 14px;max-width:88%}.server-card-ministry{display:grid;gap:5px;font-size:12px}.server-card-code{position:absolute;left:26px;bottom:38px;font-family:monospace;font-size:11px;font-weight:800}.server-card-valid{position:absolute;left:26px;bottom:20px;font-size:10px;color:var(--muted)}.server-card-back{text-align:center;display:flex;flex-direction:column;align-items:center;justify-content:center;background:linear-gradient(145deg,#f6fbfe,#fff9e9)}.server-card-back h2{font-family:Georgia,serif;margin:0 0 10px}.server-card-qr{width:150px;height:150px}.server-card-back p{font-size:12px;max-width:270px}.server-card-back code{font-size:11px}.server-card-back small{margin-top:10px;max-width:300px;color:var(--muted);font-size:9px}.card-watermark{position:absolute;inset:45% -20px auto;transform:rotate(-14deg);font-size:42px;font-weight:900;color:rgba(175,0,0,.18);letter-spacing:4px}.peace-card-joke{margin-top:8px;font-size:10px;color:var(--muted)}.inline-details{display:inline-block;position:relative}.inline-details summary{list-style:none;cursor:pointer}.inline-details summary::-webkit-details-marker{display:none}.mini-form{margin-top:8px;padding:12px;background:#fff;border:1px solid var(--border);border-radius:12px;display:grid;gap:8px;min-width:240px;box-shadow:var(--shadow);position:absolute;right:0;z-index:10}.mini-form label{display:grid;gap:5px;font-size:12px}.mini-form textarea{min-height:70px}.inline-search{display:flex;gap:8px;align-items:center}.inline-search input{min-width:250px}
@media(max-width:760px){.document-print-body{padding:10px}.institutional-sheet{padding:32px 22px;min-height:auto}.doc-letterhead{align-items:flex-start}.doc-letterhead img{width:130px}.doc-center{padding:38px 0 15px}.doc-center h1{font-size:30px}.doc-center h2{font-size:27px}.doc-fields{grid-template-columns:1fr}.doc-fields .wide{grid-column:auto}.doc-signature-area{grid-template-columns:1fr;gap:25px}.doc-footer{flex-direction:column}.credential-print-wrap{grid-template-columns:1fr;max-width:520px}.inline-search{width:100%}.inline-search input{min-width:0;flex:1}.mini-form{position:static}.receipt-amount{font-size:36px}}
@media print{.document-print-body{background:#fff;padding:0}.document-actions,.no-print,.peace-card-joke{display:none!important}.institutional-sheet{width:100%;min-height:0;border:0;box-shadow:none;padding:12mm 15mm}.credential-print-wrap{width:100%;grid-template-columns:1fr 1fr;gap:8mm}.server-card-front,.server-card-back{box-shadow:none;border:1px solid #bbb;break-inside:avoid}.doc-revoked{-webkit-print-color-adjust:exact;print-color-adjust:exact}}
.certificate-signature{max-width:360px;margin:34px auto 10px}